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Jade Service Provider - Integration Strategies
Jade fully integrates the predictive dialer with inbound switching and
with the total customer management software infrastructure. Ask yourself
the following questions.
- In what region will your call center operate?
- If you are a domestic call center placing domestic calls, or
an International call center placing outbound calls to your
domestic calling area you should consider a Portable Design Approach. The PDA design will allow your call centers to expand
and grow to any size, without costly technology
investments. For further information about Portable Design Approaches
please contact your Jade Sales representative.
- If you are an International call center/centre needing to
primary contact customers located within the United States you
should consider an Optimized International Predictive
Link.
Creating an OIPL will decrease your overall cost and increase
your effectiveness.
In the end, how you integrate Jade Predictive Dialer will be based on
your specific needs. If you required assistance please contact us for a
free consultation.
Below is a list of common integration plans that have proven
successful in the past.
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