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Jade Hosted Dialer - Getting Started

     Getting started using Jade's Hosted Predictive Dialer is easier then you could imagine. Before you get started you will need the following:

  • Computer Requirements
    • Internet Connection
      • High Speed Internet connection is only required if you choose to use Voice over IP. VoIP is not required to use the Hosted Dialer.
    • Internet Explorer 6.0 or greater.
      • If you currently do not have IE 6.0 or better you can download it for free directly from Microsoft's web site by clicking here.
  • Telephone Requirements
    • Public Service Telephony Network (PSTN)
      • A standard telephone or mobile phone. Any phone number with a valid 10 digit North American DID can be used.
    • Voice over IP (VoIP)
      • A headset plugged into the sound card of your computer or -
      • A SIP/IAX/MGCP compatible gateway you may connect using your gateway.

     If you meet the above requirements then start by downloading the JadeCRM. The JadeCRM will be your interface to the hosted dialer. Each computer needing to access the hosted dialer, as an agent or supervisor, will need to install the JadeCRM. 

Download JadeCRM
Installing JadeCRM

     To start the JadeSP application, go to your Start menu, select Programs, select Jade Predictive Solutions, and then select JadeCRM. The Jade Technologies  webpage  will appear.  Enter your member login name and password in the center and click Go.


Member
Password

*Note:   " If you do not know this information you will need to contact your Supervisor or Network Administrator.  If it is your first time logging in you will be prompted for a activation code.  Please get this from your Supervisor or Network Administrator also."                                                                                    

     The JadeCRM Supervisor Control Panel will now appear.  You have successfully logged into the JadeSP system.

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